Everything you need to know about The Gym Tech. Can't find an answer? Email us at thegymtech25@gmail.com
Most gyms are fully set up in under 30 minutes. Once our team creates your account, you can add your first members and start tracking attendance the same day.
None at all. The Gym Tech is designed for gym owners and managers, not IT teams. If you can use WhatsApp, you can use The Gym Tech.
Yes. You can bulk import members from an Excel or CSV file. Our import wizard handles duplicates and formatting automatically.
Yes. Request a demo and we'll set up a free 2-day demo account for you, with sample data so you can explore every feature.
There is no online sign-up. Accounts are set up by our team — request a demo or email thegymtech25@gmail.com and we'll create your login for you.
Members download the member app and get a unique QR code. They scan it at the gym entrance using any device — tablet, phone, or dedicated scanner. Check-in takes 2 seconds and works offline.
Yes. The Gym Tech member app is available on both iOS and Android. It supports Face ID, Touch ID, and fingerprint login.
Yes. The Business and Enterprise plans support multiple branches with consolidated reporting, member transfers, and per-branch staff permissions.
Our AI analyzes attendance patterns, payment history, and engagement scores to identify members likely to cancel 2-4 weeks before they do. You get a daily follow-up list so you can reach out in time.
Payments are arranged directly with The Gym Tech. Pay the way you prefer — we'll set everything up for you. Email thegymtech25@gmail.com for details.
Your account is active for the period you've paid for. When it ends, you'll see a notice to renew — just contact us at thegymtech25@gmail.com and we'll renew it. Your data stays safe in the meantime.
We offer a 7-day refund for new customers. See our Refund Policy for full details.